WATER BILLING AND COLLECTION SOLUTIONS
iGov Services Utility Water billing solution is an all-in-one water billing and water collection system for water utilities with less than 10,000 accounts. We designed a software system to maximize productivity, manage risks, and deliver expert level results.
Water, sewer and trash services are often billed or collected by different utility entities and iGov possesses the unique features needed by:
- City Level
- County Level
- Rural Water Companies
- Fire Districts
- Indian Tribes
iGov Services Water Billing and Collection Cloud Based Software includes all the features needed to be successful and deliver results.
- Dashboards to analyze Billing, Collections and Delinquents for easy audits.
- Meter Reading Import Wizard for Neptune, Sensus, Itron and more.
- Iphone / Android app for Maintenance team for meter reading, rereads, meter changouts, final readings and service orders.
- Custom portal for history, bills and receipts.
- Email / text / web access to bills, receipts and history saving 100s of phone hours and postage.
- Delinquent processing including automated penalty / interest and custom calculation rates.
- Payment plans fully automated
iGov Services Cloud Based Utility Water Billing Software Focus Points
- Entire platform is integrated with real time data sharing so easily visualize a customer or location and all its utility history.
- Customer portal includes dynamic “New Application” sign up for water service and approval providing a full audit trail and eliminating employees keying data.
- Customer portal includes full history access, the ability to display/print water bills and payment receipts.
- Iphone/Android App for Maintenance team to perform, meter readings, rereads, meter changeouts, final readings and service orders while in the field using their phone.
- Live Dashboards display collection, billing, and delinquent specific data analytics.
- Ready to Use Interfaces to import meter readings from Itron, Neptune, Sensus and more, lock box payment files, GIS location data for our Google maps, Multiple Credit Cared / eCheck/ ACH Formats and POS equipment.
- Easy Excel Template Data Conversion Tools to import your existing data and get started clean and accurate.
- Creative delivery methods such as email / text / and mobile app eliminating over 100 phone call hours and reducing postage budget.