WATER BILLING AND COLLECTION SOLUTIONS
iGovServices Utility Water billing solution is an all-in-one water billing and water collection system for water utilities with less than 10,000 accounts. We designed a software system to maximize productivity, manage risks, and deliver expert-level results.
Water, sewer, and trash services are often billed or collected by different utility entities and iGovServices possesses the unique features needed by:
- City Level
- County Level
- Rural Water Companies
- Fire Districts
- Indian Tribes
iGovServices Water Billing and Collection Cloud-Based Software includes all the features needed to be successful and deliver results.
- Dashboards to analyze Billing, Collections, and Delinquents for easy audits.
- Meter Reading Import Wizard for Neptune, Sensus, Itron, and more.
- iPhone/Android app for Maintenance team for meter reading, rereads, meter changeouts, final readings, and service orders.
- Custom portal for history, bills, and receipts.
- Email/text/web access to bills, receipts, and history saving 100s of phone hours and postage.
- Delinquent processing including automated penalty/interest and custom calculation rates.
- Payment plans are fully automated
iGovServices Cloud-Based Utility Water Billing Software Focus Points
- The entire platform is integrated with real-time data sharing so easily visualize a customer or location and all its utility history.
- The customer portal includes dynamic “New Application” sign-up for water service and approval providing a full audit trail and eliminating employees keying data.
- The customer portal includes full history access, and the ability to display/print water bills and payment receipts.
- iPhone/Android App for the Maintenance team to perform, meter readings, rereads, meter changeouts, final readings, and service orders while in the field using their phone.
- Live Dashboards display collection, billing, and delinquent-specific data analytics.
- Ready-to-Use Interfaces to import meter readings from Itron, Neptune, Sensus, and more, lockbox payment files, GIS location data for our Google maps, Multiple Credit Card/eCheck/ACH Formats, and POS equipment.
- Easy Excel Template Data Conversion Tools to import your existing data and get started clean and accurately.
- Creative delivery methods such as email/text and a mobile app eliminate over 100 phone call hours and reduce the postage budget.